Dog and Cat Massage books and videos

Store Policies

Return Policy

Our policy is simple. If you aren’t happy with your purchase, you can return it within 14 days of receipt for a full refund, less the cost of shipping. Please call for a Return Merchandise Authorization number before returning your item.  We will also give you the return shipping address.

Shipping Information

If an item arrives damaged, please notify us immediately so we can make a damage report.   If the shipment arrives in a damaged box, please inspect it immediately and notify the shipping company of a damage claim.  Then give us a call so we may assist you in resolving the problem.

We ship by USPS priority mail. Express shipping as well as international shipping is available.  Our Shipping Rates are only $4.50 for a single item, $4.95 for one of our special Buy-2-Get-1-Free packages, $6.75 for the discount 4-Pack and only $8.95 for 6 DVD's.  Obviously, we can not ship outside of the US at these subsidized rates, so for international shipments, you must add the additional shipping cost to the cart by clicking the button for Intl Shipping on the product pages.  You need only click this shipping surcharge one time, regardless of how many items you order.  Or contact us for specific information.

Upon receipt of your order, we will usually ship it within 1-2 business days.

Privacy Policy

We respect your privacy and will never sell, rent, or share your personal information with any other parties, except as necessary to process your order.  (If we don't tell the post office your address, it gets a bit tricky to send you the item ;-)

 

                        Cat and Dog Massage Works!
                        Phone Orders: 1-805-456-9169